What to Do if You Are Being Over Charged for Your Forklift Repairs

Don't be overcharged. Find out if you are being overcharged for your forklift repairs and what to do if you are. Get a fair price on your repairs from Wayco.


Think You Are Currently Being Over Charged on Forklift Repairs? Here's What to Do


1. Get multiple estimates on the same repair

A great way to find out if you are being overcharged on your forklift repairs is to get an estimate from several different places, including the one that you normally deal with, to find out whether or not they are being competitive.

A trustworthy repair company should be willing to give you an estimate up front. Comparing estimates will let you see which facility has the best prices.


2. Ask to see the cost of the parts

Getting a breakdown of your estimate, including seeing the actual cost of the parts instead of just getting a total price, will help you to get a better picture of what you are being charged for. Ask if it is possible or a good idea to use a refurbished part for your repair instead of a brand new one.


Ask to see how much the parts for the repair actually cost


3. Read reviews for the service provider

Reading reviews from current customers for the service provider you are dealing with or the ones you are considering switching to can give you a great idea as to whether or not they are competitive with their pricing, while still giving excellent customer service and performing high quality work.

"Our company shopped around for the most competitively priced lift equipment repairs and rental services in the KW region and found Waco Multi Lift Inc. Their repair rates were lower than the other companies out there and the service is prompt and professional for our in house lift trucks…[Read more]”

- CanadianBakeInn

Read more testimonials here


Importance of Finding a Forklift Repair Service Team You Can Trust

Your forklift was a large investment and one that you want to last as long as possible. That's why taking proper care of it is so important. You don't want to trust the care of your investment to inexperienced technicians.

You should look for a forklift repair service team that employs only highly trained professionals who know what they are doing.

Also, look for a service provider that has been in the business for a long time. Companies can only stay in business for a long time if they are doing their job right.

Trust your forklifts to a company that will provide you with the best-in-class customer service and that has experienced, knowledgeable, and properly trained technicians.


Wayco has been a trusted forklift repairs provider for more than 40 years!


Forklift Repairs: Signs that You Need Them

Your Mast Is not Lifting or Lowering Properly

If you find that your mast (the frame that controls the lifting and lowering of your forklift) is not lifting your load quickly enough, or is jerking around rather than smoothly lifting and lowering, then you may need to have it repaired.

Before calling someone, though, check your hydraulic fluid levels to make sure that they are topped up.

But, if you see that any part of your mast has become stretched, rusty, bent, cracked, twisted, or misaligned, it's time to get it repaired.

Remember that a small issue can quickly become a bigger, more costly one if not seen to as soon as you notice it.


You Are Having Trouble Steering Your Forklift

If you are having difficulty steering your forklift, you should do something about it, as it is not only harder for you to operate, but it is also unsafe.

Make sure that your steering fluids are topped up. If they look thick and gunky, then it's time to have them changed. If the problem still persists, then your gears may be worn out. Repairing the gears is a forklift repair that needs to be handled by a trained professional.

forklift training.jpg

If you are having trouble steering your forklift, it could affect your safety


Your Battery Is No Longer Holding a Charge

If you have an electric forklift, one of your biggest repair costs will probably involve your battery. But just because it isn't holding a charge doesn't necessarily mean that you have to buy a brand new battery.

Contact a qualified forklift repairs technician that you trust. They can take a look at your battery and let you know about any possible options that are more cost-effective such as:


Your Battery Has a Strong Rotten Egg Odour

If you smell a strong rotten egg odour coming from your battery, that is a sign that your forklift battery has suffered an impact to the cell containers and it must be repaired. You will need to take it to a professional.


If your battery has a strong rotten egg smell or swollen cables, you should get it looked at


Your Battery Has Swollen Cables:

If you see that your battery cables are swollen, especially at the connection points to the battery, then this is a good indication that you may need to repair or replace your battery.


Your Forklift Is Overheating

There are a number of things that could be causing your forklift to overheat. These include:

  • Broken fan or fan belt

  • Low coolant levels

  • Clogged filters

  • Damaged radiator

  • Over-use in hot temperatures

Just like your employees, your forklifts need frequent breaks and their fluids topped up, especially in the summer heat.

If your forklift's temperature gauge is in the "Red Zone" stop it, tag it out of service, and have it looked at by a trained professional to avoid any serious problems.


If your forklift if overheating you should get it repaired


Why You Should Let Wayco Handle Your Forklift Repairs


Trustworthy Service: Wayco has been a trustworthy forklift repairs service provider in Kitchener-Waterloo for over 40 years.

Find out why our customers have come to rely on us to give them quality, forklift repairs at the most competitive prices in the industry. You can even contact us for an estimate on your repair ahead of time.

Fast Response Time: Wayco also has an incredibly fast response time so you won't have to wait to get your lift trucks back in operation. We can usually have our service tech at your location within 2 to 3 hours, and we also guarantee same day.


Reliable Ongoing Maintenance: Wayco will help you make sure that your forklifts are well maintained. We can track and pre-schedule all maintenance work for you so that your equipment is properly serviced in a timely manner.

This will help you avoid expensive downtime, and you won't have to remember to schedule or book your service work. We'll do it for you.

Any Make or Model: Wayco offers top quality service on all forklift makes and models. If you are looking for top quality forklift maintenance and service, contact Wayco.

Our fully equipped service and parts department is open 24 hours a day, 365 days a year. Our qualified technicians are capable of properly performing maintenance services and inspections of all types.

Our knowledgeable staff can keep your equipment in top working condition which means lower repair costs and higher machine efficiency. Contact Wayco today for all of your forklift maintenance and repair needs.